The Manager, Americas Client Development Retail and Omnichannel Programs, will be a key contributor to Tiffany & Co’s Client Development Strategy, driving sales growth and ongoing loyalty from both new and existing customers. The manager will be responsible for the development, strategic management and execution of retail and omnichannel client development programs in the Americas region.
This key position will collaborate and partner with the Director of Client Development and CRM, Americas to align and prioritize all Americas client development initiatives related to CD 100, tools and training, event execution, high- end and key client segment development to maximize business impact. The Manager will work closely with Northern America Client Development Managers and Global CLII partners leading project management, socializing insights, championing best practices, and supporting the development of Focus Market businesses in partnership with Market Vice Presidents and Focus Market Directors. This role will communicate and collaborate cross-functionally to align Northern America client development initiatives to maximize ROI from Marketing, Public Relations, Events, and Merchandising opportunities.
The manager will be responsible for: