Tiffany & Co.

  • Product Technician of Engineering & Innovations

    Location US-NY-NEW YORK
    Posted Date 4 months ago(2/13/2019 4:14 PM)
    Req #
  • Overview

    Product Technician of Engineering and Innovations is responsible for the technical and administrative support of the JDIW department through all phases of new product development process, planning and executing projects from design concept through product launch.  Under direction of the Engineering and Innovations Product Lead and in close partnership with cross-functional project teams and diverse supplier base, manage a varied and fast-paced workload to develop new products of high quality, on time and within cost targets.  Ensure manufacturability of new designs, define robust product requirements, create development prototypes, validate product quality from concept prototype through production test run, implement new technologies, introduce innovations, and support engineering initiatives to improve new product processes and outputs. 


    Technical Product Development:

    • Under guidance of Product Leads, support JDIW project teams of Model Makers, CAD Designers and Quality Assurance to develop concept designs into fully manufacturable products, through phase-gate new product development process, while aligning with cross-functional partners in Design, Product Development, Manufacturing, Strategic Sourcing, Planning and other corporate entities.
    • Leveraging cross-functional expertise, ensure design is optimized for manufacturability, cost and time to market, in compliance with aesthetic, functional and quality requirements.
    • Support definition of robust product requirements and create development prototypes to meet design intent and ensure successful transfer to production environment.
    • Conduct and facilitate dimensional, functional and quality evaluation of sample product from concept prototypes through pilot production to validate its compliance with critical product requirements.
    • Draft and refine Bills of Material (BOM), manufacturing routes, work instructions and cost models; review CAD models and technical drawings.
    • Apply effective, innovative and efficient solutions to advance new product through its development phases.
    • Provide coverage for Product Leads and may be required to lead projects independently, as needed.

    Documentation & Data:

    • Accurately and expediently measure, collect, analyze and present data to support the design, prototype fabrication, development of product requirements and transfer to manufacturing.
    • System entry and verification of all project-related data, such as critical product requirements, BOMs, routes, costs, work instructions, project plans, and time allocation reporting, adhering to SOPs and best practices.
    • Ensure the accuracy and completion of project time-lines, CAD models, technical drawings, product and tooling estimated costs.  Support team alignment with file management protocol, including nomenclature and transfer.
    • Support department metrics definition, data collection and reporting.  Provide information for department presentations, as needed. 
    • Generate, maintain, track, close and report on all project work orders.


    • Ensure alignment with Product Lead and provide timely and effective communication to cross-functional and geographically diverse teams.
    • Consistently provide organized, succinct, accurate, clear and solutions-oriented communication, utilizing appropriate formats, templates, data and illustrations.
    • Nurture a close working partnership with cross-functional colleagues to ensure that the design is expressed in the finished product.  Understand, formulate and execute design intent.
    • Actively participate in various project meetings to ensure team alignment, organizing agendas and recaps, as required.
    • Provide clear, consistent and timely project status updates, detailing progress, issues, concerns and solutions.  

    Project Management:

    • Participate in creation, review and execution of project plans to meet target costs and on-time delivery objectives.
    • Mitigate development risk, prioritize tasks, and provide agile and effective problem-solving, as required.
    • Demonstrate strong initiative and follow through in executing project responsibilities, overcoming obstacles and balancing multiple priorities.

    Technology Leadership & Innovation:

    • Research, develop and implement innovative processes, materials, mechanisms, tools and equipment to improve development of new product.
    • Take initiative in keeping current with technology developments via trade shows, conferences, suppliers and literature.
    • Continuously develop and leverage an in-depth knowledge of Tiffany & Co. product lines and competitive landscape.
    • Mentor new hires.


    Required Qualifications:

    • Bachelor's degree in Engineering, preferably Mechanical, or Bachelor's degree with industry experience
    • Working knowledge of CAD
    • Document management experience
    • Effective communication skills: verbal, written and presentation
    • Proficiency utilizing MS Office Suite (Word, Excel, PowerPoint, Project)
    • Ability to work in a team environment
    • Ability to understand, communicate and create technical manufacturing documentation

    Preferred Qualifications:

    • Working knowledge of rapid prototyping
    • Experience in metrology
    • Experience or training in statistical analysis
    • Knowledge of GD&T
    • JDE or business equivalent enterprise resource planning software
    • Adobe Creative Suite
    • SolidWorks
    • Rhino


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