One of Tiffany & Co’s strategic priorities is to deliver an exciting omnichannel experience for our global customers. The Manager, Client Development Data & Insights, will play a key role in executing on this priority by leading global insights & capabilities for Tiffany’s client development strategy, and will provide actionable recommendations to drive ongoing improvements. This individual will focus on identifying and executing critical enablers to support our global retail teams’ client development activities, from data capture to client management applications, reports & new tools, as well as data analyses to identify opportunities and track client-related KPIs.
The Manager will be the marketing lead, partnering with Global IT, Sales Operations, Legal, Training and regional client development marketing & retail teams in the end-to-end project management of all initiatives. Therefore, this individual will demonstrate exemplary matrix project management skills, nimbleness, communication skills and an interest in data manipulation and analyses, as well as passion for the customer experience and retail.
Client Development Insights
Client Data Management
Client Development Capabilities