Tiffany & Co.

  • Metrics and Reporting Coordinator

    Location US-NY-Pelham
    Posted Date 1 month ago(12/14/2018 11:26 AM)
    Req #
    Gem & Diamond Operations
  • Overview

    The Metrics and Reporting Coordinator of Diamond Operations is responsible for providing accurate, complete and properly organized information to Diamond Division Management. This role consists of processing high level diamond transactions. In addition, this role will be responsible for the creation and analysis of reports supporting both Operational & Technical functions.



    • Utilize JD Edwards to process adjustment transactions as needed to support daily movement of stones according to CODC/ SOX guidelines. Ensure transactions are completed and documentation is submitted to Finance timely. Maintain transaction documentation in accordance with the Record Retention Policy
    • Manage the flow & timely processing of diamond breakups, including adjustments for item number changes within M82.
    • Perform Purchase Order Conversions (POC’S) and lot master updates as needed

    Reporting & Analysis:

    • Support the creation & completion of daily, monthly & quarterly performance reports.
    • Monitor ageing inventory for Laurelton, 3rd Party & Tiffany Owned stones. Complete location balancing for melee transactions to ensure timely processing of moving inventory within JDE.
    • Utilize reports to analyze, identify trends & opportunities for error reduction and enhancements in workflow. Make recommendations & develop plans for process improvements. Operate as an active participant in partnership with management to preform root cause analysis, making recommendations for improvements based on trends. Create plans for implementation and monitor progress towards target milestones.

    Inventory Management:

    • Support daily, monthly & quarterly cycle counts for inventory and confirm accuracy according to location on-hand totals. Support variance research & report any discrepancies to Management immediately.
    • Manage inventory locations for both POC and Breakup stones.

    Contiuous Improvement:

    • Partner with Management build a culture of continuous improvement within TGL.
    • Develop & maintain documentation as it relates to training initiatives for Tiffany Improvement Production System (TiPS)(i.e 6S, process checks, gemba walks, & leader standard work.)
    • Provide guidance and training support for Management & Staff to achieve continuous improvement initiatives.

    Health, Safety and Corporate Policy Adherance:

    • Work safely at all times by consistently following safe work procedures for your role, as well as all safety procedures required at your worksite. Demonstrate leadership by leading safety process checks & improvement projects in coordination with continuous improvement initiatives.
    • Ensure compliance for Sarbanes-Oxley reporting, audit driven Initiatives, key safety accountabilities and the Business Conduct policy. 


    Required Qualifications:

    • Bachelor’s Degree
    • Ability to manage multiple tasks simultaneously
    • Excellent verbal and written communication skills with the ability to effectively interact with management
    • Comfortable speaking & presenting in front of both management & peers
    • Must be creative, analytical and demonstrate problem solving skills
    • Proficient computer skills, particularly in excel and advanced experience using MS Office
    • Six Sigma/ Lean Green belt certification (or willing to obtain within first year)
    • Some travel required

    Preferred Qualifications:

    • Knowledge of Tiffany business practices
    • Experience with JDE Software
    • Experience in excel with VBA & Macro report
    • 4-5 years’ experience in Operations
    • Experience working in an environment that practices Six Sigma/Lean concepts






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