Tiffany & Co.

  • CAD/CAM Desktop Engineer

    Location US-NY-New York
    Posted Date 1 month ago(6/22/2018 10:53 AM)
    Req #
    36108
    Category
    Information Technology
  • Overview

    Tiffany & Company is seeking a CAD/CAM Desktop Engineer out of our New York City, NY office. The primary purpose of this position is to provide technical desktop support and coordination for our design teams. This will include working to improve our architecture design of our engineer workstations, software versioning, performance analysis, patch review/testing, and documentation.

    Responsibilities

    The CAD/CAM Desktop Engineer will assist with the development of migration, testing, implementation plans and configuration of new and existing technologies, participate in cross-functional meetings with Development Team, BA's, and User Groups to understand application design, requirements necessary to create quality technology solutions, and recommend and modify technology in response to business requirements or systems configurations.

     

    The role will also be responsible for training and providing technical guidance to team members, and developing relevant documentation for new enterprise-scale technologies that will be supported by other groups. Additionally, the Engineer will oversee the acts of improving user/external vendor relationships, as well as coordinating all support items with our software vendors and Support teams, assisting with trouble resolution when needed. Lastly, the position will assist other teams in tickets, moves, or EUP deployments when there are no current CAD/CAM issues.

    Qualifications

    • Bachelor's Degree in Computer Science and/or 7+ years’ experience with hands on experience with relevant technologies
    • Advanced knowledge of Microsoft and Mac Operating Systems and Applications (e.g. Office, Visio, Project and Outlook). This includes Deployment of Windows/Mac operating system in a Global Environment
    • Ability to structure and draft technical documentation
    • Demonstrated mastery of previous levels' skills and responsibilities
    • Excellent Analytical and Problem-Solving Skills
    • Excellent Verbal and Communication Skills
    • Ability to work without supervision
    • Basic understanding of Project Management Principals
    • Knowledge of ITIL practices a plus
    • MCSA or MCSE preferred
    • Experience with enterprise patch management, upgrades, deployment and refresh methodologies preferred
    • Security and patch management (Microsoft, McAfee) is a plus
    • Capability to supervise multiple projects and teams to meet project milestones, schedules, and scope in alliance with best practices preferred
    • Ability to recognize reoccurring problems and work with IT and business partners to remediate using the problem management process preferred
    • Ability to facilitate requirements gathering sessions (conduct requirements gathering sessions, document requirements, and validate requirements)
    • Ability to design deployment solutions for Enterprise-wide rollouts and upgrades preferred
    • Ability to secure baseline image creation for multiple hardware configurations preferred
    • Minor Traveling between NYC and RSC (Based at JDIW - NYC)

     

    Desired Software Knowledge:
    • Windows 10
    • Solidworks 2017 & 2018
    • Rhino 5 & 6
    • Magics
    • Matrix
    • Adobe Creative Suite – Primarily Illustrator, Photoshop, InDesign, and Bridge
    • Office 365
    • Basic understand of SCCM

     

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