Tiffany & Co.

  • Coordinator-Project Administration & Reporting

    Location US-NY-Astoria
    Posted Date 1 month ago(5/24/2018 1:59 PM)
    Req #
    35781
    Category
    Administrative/Clerical
  • Overview

    Tiffany & Co. has an exciting opportunity for a motivated individual to gain exposure to all areas of the Tiffany Service Center (TSC) business.  This role coordinate and implement initiatives and activities for the Americas and Global TSC Leadership team with a focus on reporting and project management. She/he will provide administrative and project-based support for VP-Global Customer Service and other functional groups at the Queens-based TSC location including Finance, Human Resources, and the management team.

    Responsibilities

    Reporting:

    • Coordinate, organize & compile information from all teams across the Americas on behalf of the VP-Global Customer Service & directors in support of regular reporting and analysis to further understand performance and trends. 
    • Review and identify outliers in reporting.
    • Work closely with the TSC Leadership team and serve as the primary owner of the Monthly Business Reviews (MBR). Refresh current templates and content, leveraging Excel, Business Objects and information generated from repair systems. 
    • Work on special reporting projects for the TSC leadership team as they arise. 
    • Assist in the creation and compilation of presentations and conference materials, such as detailed PowerPoint presentations.
    • Support with budget tracking and analysis. 

    Project Management & Administrative Support:

    • Manage logistics of the quarterly recognition meeting through partnership with management, building facilities and IT.
    • Take meeting minutes and distribute updates and communications as a follow-up to ensure action and ownership.
    • Serve as a primary point of contact for elevated customization requests. Ensure leadership review of requests that may not meet the goals of serving the customer while remaining profitable. Escalate issues as needed.
    • Make improvements on departmental efficiency for the TSC Leadership team.
    • Assist in the preparation of conferences including set-up, conference material preparation, and communications (meeting requests, agendas, etc).
    • Light calendar management and admin support to the VP, such as travel arrangements and expense reporting
    • Make improvements on departmental efficiency for the TSC Leadership team.
    • Arrange for logistics of any visitors at the TSC including senior management, vendors and other internal/external guests, creating a welcoming experience.

    Human Resources Support:

    • Manage the absence management/timesheet tracking and processing through Kronos.
    • Maintain and update departmental organizational charts 
    • Support Human Resources with tasks associated with internal employee events such as open enrollment, interview logistics (greeting candidates, ad-hoc scheduling, etc.).
    • Ad-hoc reporting, org chart creation, and other projects as needed. 

    Qualifications

    • Bachelors degree, preferably with concentration in finance
    • 1-3 years of work experience with a focus on reporting and analysis
    • Self-starter with the ability to work with multiple leaders
    • Attention to detail and professionalism with confidential information
    • Advance proficiency with Excel and PowerPoint 
    • Must be discrete due to exposure of confidential information
    • Ability to multi task and prioritize workload
    • Experience with Business Objects and Kronos, preferred 

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