Tiffany & Co.

Returning Candidate?

Change Management Specialist

Change Management Specialist

Req # 
US-NY-New York
Posted Date 
Human Resources

More information about this job


This role will be responsible for supporting all aspects of the Change Management function’s involvement in key business initiatives – including business engagement, communications, identification and implementation of changes to business structure and processes, and training activities. Initially this position will have a significant focus on the company’s Retail Foundation initiative; a global, multi-year system implementation and business process improvement program. This role will also be responsible for supporting internal corporate change initiatives and will be a key contributor to the enhancement of Tiffany’s overall change management capabilities.




  • Conduct needs analysis, comparing current state to future state processes and procedures
  • Engage with project team members and key stakeholders to understand organizational structure, business processes, and related roles and responsibilities in order to identify change potential
  • Build collaborative relationships with internal and external teams throughout the entirety of change initiatives
  • Participate in the business process re-engineering discovery sessions to identify key change impacts and prepare related documentation
  • Create awareness of change by assisting in creating and implementing comprehensive communication plans for all levels of the business
  • Drive adoption and ownership of change by working with leadership/management teams and end users
  • Provide Project Management support, including assisting with developing project plans, calendars, and conducting status review meetings
  • Manage risks throughout change initiatives by conducting risk analysis and developing related mitigation plans
  • Coordinate with project to develop new business systems and solutions that address changing and/or growing business needs and requirements
  • Support the development and delivery of training materials as needed
  • Assist with special projects for the Director of Change Management, the VP of Global Compensation and Talent Management and the VP - Global Business Transformation


  • College degree required (graduate degree preferred in the field of Organizational Psychology, Organizational Behavior, Communications, or Business)
  • 2-4 years of change management experience
  • Skills to work independently and in a team setting
  • Ability to work with all levels within an organization and strong executive presence
  • Excellent organizational, meeting planning coordination and project management skills
  • Organized, independent, and self-motivated with a team player attitude
  • Excellent communication skills
  • Proficiency in MS Office