The Manager of Global Leadership Facilitation and Delivery is responsible for in-person facilitation of Tiffany’s diverse leadership programs; communicating and managing the implementation of changes to programs based on client feedback; and building relationships to manage the consistency of global adaptation and adoption of leadership learning.
Facilitate and contribute to the development of ongoing, short-form training (lunch and learns, podcasts, etc.) to supplement existing programs and provide ongoing learning for Tiffany leaders worldwide.
Build and maintain close relationships with Human Resources Generalists and regional trainers to solve for market training needs by identifying gaps where they exist. Determine short and long-term solutions based on a solid knowledge of Tiffany’s suite of leadership training offerings, capturing/communicating global best practices whenever possible
Support OETM Directors on special projects as requested including use of assessments, such as MBTI, 360 tools, development/coaching plans, etc.
Key business partners include Manager, Learning Design; Regional Training Directors; Talent Management; Global Education. No direct reports, but will work closely with the Program and Project Specialist to ensure logistics, such as enrollment, cancellations, pre/post and class materials and other needs for the program delivery are fulfilled.
5-7 years proven facilitation expertise, preferably with management or leadership development programs
Excellent relationship-building skills, preferably with experience in developing cross-cultural partnerships
Demonstrated verbal communication skills
Willingness to travel up to 60%
Availability to moderate calls with international partners early/late as necessary to accommodate for international time differences
Strong project management skills
Experience deploying content globally including determining necessary cultural modifications, managing translations, liaising with international vendors, etc.
BA, BS, or MA degree in communications, English, Global Studies, or relevant work experience
Fluency in two or more languages
360, MBTI, Hogan Suite and other assessment certifications