Tiffany & Co. is currently seeking an IT Functional Manager for enterprise order management applications. The primary purpose of this position is to partner with the Global Sales and After Sales Service organization to gather and prioritize project demand to enhance existing systems. This position will develop an in-depth functional knowledge of omni channel applications including eCommerce, order management and product knowledge base. The Manager will be responsible for leading a project to implement Sterling Order Management in our global markets, starting with China.
The IT Functional Manager will manage the process of gathering and documenting functional requirements as well as conceptualizing and identifying solutions that meet business needs and align with IT strategy and direction. S/He will lead the process of communicating functional requirements to development teams.
The Manager will oversee the formal planning, tracking, and reporting on project status while managing systems delivery activities according to timelines and ensure that systems and services support the daily business operations. S/He will foster and facilitate the collaboration of staff in cross-functional activities and process improvement initiatives.