This position, which reports into the Senior Director – Global eCommerce & Omnichannel, will deliver truly exceptional Tiffany.com customer shopping experiences across devices and stores. The position works closely with Digital Creative/ UX team, IT, Developers, Marketing and Global Regional eCommerce teams to bring business strategy to life through launching best in class website features & functionality to global Tiffany.com websites. This role will be responsible for thoroughly defining business requirements and thinking through the customer experience to ensure all new Tiffany.com and omnichannel strategic initiatives put the customer experience first, are executed flawlessly and enable seamless shopping experiences. This role will also lead and manage the global A/B testing roadmap- developing the website personalization strategy, aligning with multiple stakeholder groups on A/B testing objectives, and managing the prioritization, business requirements, and execution/ iteration of A/B tests. This role will have 2 direct reports. Initially this role will be intensively focused on Tiffany.com but will evolve over time beyond that.