Tiffany & Co.

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IT Functional Manager - Supply Chain

IT Functional Manager - Supply Chain

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Posted Date 
Information Technology

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Tiffany & Co. is currently seeking a Manager – Application Information Services for supply chain applications. The primary purpose of this position is to ensure that systems and processes align to business and user needs. The position manages the comprehensive System Development Life Cycle process, including implementation and some financial aspects, of projects that contribute to the improvement and standardization of the technology infrastructure and/or systems and applications. The Manager will primarily be responsible for leading efforts related to inventory management and procurement, both direct and indirect, to deliver new capabilities and enhancements for Tiffany and Company’s supply chain and omni-channel initiatives.


The Manager – Application Information Services will manage the process of gathering and documenting functional requirements as well as conceptualizing and identifying solutions that meet business needs and align with IT strategy and direction. S/He will lead the process of communicating functional requirements to development teams.


The Manager will oversee the formal planning, tracking, and reporting on project status while managing systems delivery activities according to timelines and ensure that systems and services support the daily business operations. S/He will foster and facilitate the collaboration of staff in cross-functional activities and process improvement initiatives. As a leader, this role will manage and develop direct reports through the performance management process and ongoing coaching and career discussions, ensuring that direct reports maintain a strong understanding of key practices, standards, policies and regulatory requirements and acts in accordance with them.


  • Bachelor’s degree or equivalent experience in IT or Business Management
  • 5-7 years of progressive experience in Information Technology
  • 3-5 years’ experience in managing complex systems or processes
  • 2-3 years’ experience overseeing formal planning, tracking, and reporting on project and staff performance
  • Expertise with supply chain and inventory management systems and processes
  • Expertise in retail management systems and processes
  • Strong written, verbal, and presentation skills
  • Experience working with Senior IT leadership in a strategic context
  • Strong knowledge and application of the full SDLC processes and methodologies
  • Ability to build and maintain effective partnerships
  • Working knowledge of Microsoft Visio and MS Project is ideal
  • JDE E1 experience (inventory planning, procurement, distribution) is preferred
  • Project Management Professional – PMP Certified a plus