Tiffany & Co.

Sales Professional - Silver Floor

US-NY-New York
9 months ago
Req #
31053
Category
Retail (Sales & Operations)

Overview

Tiffany & Co….. the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence.  For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other.

 

We expect our employees to deliver the Tiffany Experience to each and every customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability.

Responsibilities

Tiffany & Co. Sales Professionals hold the critical position of embodying the Tiffany brand in each and every customer interaction. Each Tiffany Sales Professional is an excellent communicator and positive brand ambassador. His or her passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every sales professional. The love of building their own business by developing client relationships and exceeding sales plan is first and foremost in the Tiffany sales professional’s skill set. The Tiffany & Co. Sales Professional will be accountable for the following key accountabilities:

 

Fiscal Accountability: Achieve or exceed individual sales plan.Utilize exemplary Tiffany Strategic Selling skills to effectively identify customer needs and close sales.

Tiffany Experience: Deliver customer the Tiffany Experience through words and actions; Engage every customer in an interaction that results in the highest level of customer satisfaction.

Positively contribute to store’s delivery of the Tiffany Experience and Tiffany brand promise.

Business Development: Utilize client development resources such as Engage, Statement Council, Outreach budgets, etc. to maximize sales potential.

Personal Leadership:Work as a team partner with colleagues to ensure customer satisfaction and contribute to a positive store environment. Remain current on all industry news and company updates and complete provided training courses to ensure compliance with company policy changes to better serve customers.

 

NOTE: All applicants for Sales Professional positions will be required to complete a Pre-Hire Assessment as part of the recruitment process

Qualifications

 

      Required Qualifications

  • Previous retail or luxury retail experience or relevant customer related experience (i.e. hospitality, etc).
  • Proven track record in achieving sales results.
  • Willingness to work non-traditional business hours including nights, weekends and holidays.
  • Strong communication skills, both verbal and written, customer service skills and the ability to prioritize while handling multiple tasks is required.
  • Ability to work with a diverse client base.
  • Ability to work in a fast-paced, changing environment.
  • Proficiency in Point of Sales (POS) systems and Microsoft Outlook/e-mail.
  • Must have authorization to work in the United States or in the country where the position is based.

 

       Preferred Qualifications:

  • A college/university degree.
  • Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
  • Language skills preferred.

           

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