The Director - Change Management will oversee the strategic direction and execution of change management for Tiffany & Co. The role will support critical global process and system change initiatives with a primary focus on the multi-year Retail Foundation initiative, with the objectives of maximizing employee readiness, the effectiveness of adoption, while mitigating barriers to these objectives. The Director Change Management will provide expert consultation to key internal and external stakeholders (e.g. senior leaders, project sponsor, project managers, other stakeholders, external consultants) to build organizational awareness, support and to achieve the targeted change benefits. Outside of the Retail Foundation initiative, a key objective for this role will be building a sustainable internal change management capability within Tiffany, including identifying the best use of internal/external resources.
Vendor Management and Internal Consulting:
Analytics and Reporting: